Free Shipping on All Orders

All orders within the Perth metro area come with free shipping, no matter the weight of your order.

No Minimum Spend

Whether renovating a room or adding a few new touches, every order ships free. No minimum spend required—shop freely!

Hassle-Free Returns

Returning items is easy and straightforward, ensuring you’re always satisfied with your purchases.

Excellent Customer Service

Our dedicated team is ready to assist with any enquiries or needs, ensuring a seamless and enjoyable shopping experience.

Free Perth Metro Delivery

At Ross’s Discount Home Centre, we understand that online shopping should be easy, affordable, and convenient. That’s why we offer:

  • Free delivery on every purchase, directly to your doorstep within the Perth metro area. *Conditions apply.
  • Comprehensive customer support, from purchase to delivery and beyond, ensuring that you are completely satisfied with your shopping experience.
  • Schedule Your Delivery: You can request a specific delivery day, and we will do our best to accommodate your needs. Please be aware that delivery times may vary based on location.
  • Real-Time Delivery Notifications: Once your delivery is on its way, you’ll receive an SMS and email notification providing an estimated time of arrival (ETA) and a live tracking link. This lets you see exactly when our driver will arrive at your doorstep, so you’re ready and waiting.
  • Standard Delivery Hours: All deliveries are made weekdays between 9.00 AM and 4.00 PM.
  • Ground Floor Delivery Only: Please note, our delivery service includes ground floor delivery only. For deliveries above the ground floor that require stair or lift access, additional charges will apply.
  • Access Requirements: Our drivers are not permitted to enter your premises. The delivery items will be left at the safest possible location. During checkout, please let us know if there are any access restrictions or special needs that must be considered to ensure successful delivery.
  • Tile Delivery: Tile orders will be delivered on pallets using a tail lift and placed at a safe and accessible location nearest to your property. We cannot deliver tiles to areas without a solid standing surface.
  • Unavailable for Delivery: If you are not available on the confirmed delivery date, extra charges may apply for re-delivery.
  • Vehicle Access: Our delivery vehicles are large; please ensure they can gain safe and ample access to or immediately adjacent to the delivery address.
  • Out-of-Area and Oversized Items: For orders that are oversized or outside the Perth Metro area, please contact us for a price quote. You can reach us at [email protected] or by calling (08) 9378 2233.
  • Customer Service: If there is an issue with delivery time frames, one of our friendly staff will contact you after receiving your order.
  • Damaged Goods: If any goods arrive damaged, please contact us within 5 working days from receipt at [email protected] or (08) 9378 2233. We will arrange for the damaged item to be returned and a replacement dispatched as soon as possible. If a replacement is not available, a refund will be issued.
  • Return Conditions: Damaged goods must be returned in the same condition as when received by you with all original packaging.