Appliance FAQs

You could choose from a variety of ways to clean your convection oven. Here’s one:

Clean your convection oven with soap and water. Use a towel to dry the appliance, and then use a grill brush on the appliance to get rid of food residue. Let it dry completely and spray it with nonstick cooking oil before turning it on to cook some bacon!

A freestanding oven is like a cooktop but it’s not built into the benchtop. It stands up on its own and can be moved around. It gets the name freestanding because of its self-supporting design.

View our range of freestanding ovens here.

There are four main types of ovens;

• Conventional Electric Ovens
• Conventional Gas Ovens.
• Convection Ovens
• Microwave Ovens

A conventional electric oven is the most widely used oven in Australia. It uses electricity to heat coils of wire, which are responsible for heating up the air inside the oven cavity.

A conventional gas oven uses natural gas as its primary source of energy and heats the air inside the oven cavity by passing the flame from burners over metal heating elements.

A convection oven also heats the air inside the oven cavity with a fan that forces hot air to circulate, resulting in a more uniform temperature.

Finally, a microwave oven uses microwave radiation, generated by a magnetron and transmitted through an antenna to heat the air inside the oven cavity.

You’ll find a great range of each of these ovens in our freestanding oven, oven, and microwave oven ranges.

Yes, the level will be just up to the filter. This is to stop the seals from drying out

The taps are turned off. Ensure the taps are turned on.
The inlet hose is bent or kinked. Straighten the inlet hose to allow water to flow through.

The Dishwasher is overloaded. Reduce the Dishwasher load. Ensure the spray arms can rotate freely and remove food scraps from dishes before loading.
The spray arm holes are blocked. Remove the spray arms, rinse under tap water and replace.
Not enough detergent has been used. Use the recommended amount of detergent.
The strainer is blocked. Clean the strainer.

The drain hose is bent or kinked. Straighten the hose to allow water flow.
The strainer is blocked. Empty the strainer and ensure the filter plate is clear of food particles.

The power switch is not turned on at the wall. Unplug the machine from the wall. Wait 60 seconds, plug back in and turn the power back on again.
The household power supply is at fault. Try plugging another electrical appliance into the power slot.
The door is not closed properly. Ensure the door is closed by pushing the handle forward until it ‘clicks’.

Yes, there is no problem with lighting it manually.

The burner parts are not located properly.
Ensure the cooktop has been assembled correctly and the burner cap is sitting flat.

The burner parts are not located correctly. Ensure the cooktop has been assembled correctly and the burner cap is sitting flat.
The gas (if bottled is used) is emptying. Refill the gas bottle.

There is no power. Ensure the cooktop is plugged in and there is power to the wall socket.
There is no gas. Ensure the gas supply valve is turned on and the supply to the house is working. The gas should be heard when a burner is turned on.
The gas igniters are dirty. Clean with a toothbrush and methylated spirits.
The burner parts are not properly located. Ensure the cooktop has been assembled correctly and the burner cap is sitting flat.