Ross’s Home Discount Centre offers a range of high-quality kitchen, laundry and alfresco appliances. Should you have a question in relation to our appliances, please look for the answer below before getting in touch with us.
The oven is not connected to electrical power. Ensure the oven is connected to the power outlet.
The oven will go into ‘set Up’ mode when the electricity is restored after a power cut. The clock display will need to be reset.
If you recently removed door, please check you have re-fitted it correctly. In very limited cases, the door hinges may be faulty and require servicing. Contact euro Service Centre on 1800 440 335 to make an appointment for a qualified technician to perform the service.
If the oven is relatively new, the problem is invariable due to protective oil on elements.
If the oven has already been significantly used, it may be oil or fat deposited on the elements during cooking.
In both scenarios, continued use will burn the residue.
Ensure the oven is connected to the power outlet.
The household power supply is at fault.
The oven will go into ‘set Up’ mode when the electricity is restored after a power cut.
The clock display will need to be reset.
The burner’s ignition may need to be adjusted to reposition closer to the burner cap.
Contact euro Service to get hold of a qualified service technician to perform this task.
The burner’s slot (electrode) may be blocked by debris. Try cleaning and/or drying the burner.
Check that you are using the recommended temperatures and shelf positions.
Do not use a tin or tray larger than the baking tray we supplied.
If you are cooking a large item be prepared to turn it around during cooking.
If two shelves are used, check that space has been left for the heat to circulate.